If you have not received a payout, please check the following points before contacting us:
- Have you been verified by Payrexx? You can check this under Payment Provider > Payrexx Direct > Details.
- Check if you have any open disputes. We stop payouts when disputes are open.
- Check the payout details under "payouts". Please be aware that there is a payout delay of 8 days. So payments made at the end of month won't get paid out at the end of month.